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		 (02-28-2019, 08:17 AM)Roy Lee Wrote:  What can be the maximum run time supported?
Hello Roy,
Remember, the video must be short and engaging. Whatever you are trying to convey to the audience you have 120 seconds to make it happen. Ads must be short and creative; if not then grabbing audience attestation will be a tough task. Therefore the video length must be within 120 seconds. 
	 
	
	
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		What if the internet connection is slow and video fails to load?
	
	
	
	
	
 
 
	
	
	
		
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		 (02-28-2019, 08:22 AM)Steffi Catherine Wrote:  What if the internet connection is slow and video fails to load?
Hi Steffi,
Well, we do have a fail safe in place. During these types of situations there will be a stationary image that will be projected to audience. A stationary image explaining the content of the video will load if the video failed to under any circumstance.
	 
	
	
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		Does it support both portrait and landscape mode?
	
	
	
	
	
 
 
	
	
	
		
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		 (02-28-2019, 08:26 AM)Saki Sakura Wrote:  Does it support both portrait and landscape mode?
Hello Saki,
Yes, depending on which position the device is being handled videos will load accordingly. So both in landscape and portrait mode videos can be delivered, it won’t be a problem. 
	 
	
	
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		How will the impression count calculated?
	
	
	
	
	
 
 
	
	
	
		
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		 (02-28-2019, 08:30 AM)Saki Sakura Wrote:  How will the impression count calculated?
Hi Saki Sakura,
After two seconds of auto play impression will be counted, for a single impression it is mandatory for the video to play a minimum of two seconds. 
	 
	
	
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		Let’s say, that I wanted to load a video. What should be the maximum file size of the video?
	
	
	
	
	
 
 
	
	
	
		
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		 (02-28-2019, 08:35 AM)David Ryder Wrote:  Let’s say, that I wanted to load a video. What should be the maximum file size of the video?
Hi Richard Smith,
Greater the file size, more the time to load the video. Therefore to load the creative in a quick pace maximum file size allowed is 5MB. Anything exceeding that will not be allowed to display.
	 
	
	
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		03-12-2019, 09:34 AM 
(This post was last modified: 03-12-2019, 09:49 AM by Richard Smith.)
		
	 
	
		***** test
	
	
	
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